feedbackR

feedback done RIGHT

FeedbackR is a secure feedback platform for healthcare teams, built to capture both patient experience and staff voice. It helps clinics identify concerns early, spot recurring themes, and improve communication before small issues become larger cultural, operational, or clinical problems.

What it does

A simple way to listen better

FeedbackR gives patients and staff a clear, structured way to provide feedback. Instead of issues being lost in hallway conversations, WhatsApp messages, or informal complaints, FeedbackR turns feedback into useful information that can be reviewed, tracked, and acted on.

Built for healthcare

Designed around real clinic problems

FeedbackR is made for healthcare environments where communication, trust, workflow, and safety all matter. It supports feedback about patient experience, team culture, systems, leadership, workload, and clinical safety concerns.

Built for any device

FeedbackR is fully responsive and designed to work seamlessly across mobile, tablet, and desktop devices. Whether patient access on a tablet at reception, or in private and in confidence from a mobile phone, or formally from a workstation, the platform provides a clean, consistent experience across all screen sizes.

Key features

  • BOTH Patient feedback pathway AND Staff feedback pathway IN THE SAME APP!

  • Anonymous feedback options

  • Simple clinic dashboard with category-based reporting, trend identification

  • Escalation prompts for serious concerns

  • YOU SAID / WE DID - 360 degrees staff feedback. Issue - solution - solved

Why it matters

small problems rarely stay SMALL

Most clinic issues are visible long before they become serious. FeedbackR helps teams surface concerns earlier, recognise repeated patterns, and create a safer route for people to speak up.

How much is your reputation worth?

Use FeedbackR to build a clearer, safer, more responsive clinic culture.

Buy feedbackR for less than a coffee a week! Or Try feedbackR (7 day free trial)